Understanding Communication Styles
Group 1
Question 1a
Passive
Assertive
Passive-aggressive
Aggressive
Question 1b
Avoiding conflict
Expressing thoughts clearly and respectfully
Using threatening gestures
Agreeing to tasks but performing them poorly
Question 1c
Passive
Assertive
Passive-aggressive
Aggressive
Question 1d
Expressing feelings openly
Avoiding tasks
Agreeing to tasks but performing them poorly
Using "I" statements
Question 1e
Passive
Assertive
Passive-aggressive
Aggressive
Question 1f
Passive
Assertive
Passive-aggressive
Aggressive
Question 1g
"I" statements
"You" statements
Indirect statements
Polite statements
Question 1h
Passive
Assertive
Passive-aggressive
Aggressive
Question 1i
Improved relationships
Unhappiness and resentment
Clear expression of needs
Effective conflict resolution
Question 1j
Passive
Assertive
Passive-aggressive
Aggressive
Question 1k
Through indirect hints
By avoiding conflict
Clearly and respectfully
With loud voices
Question 1l
"I feel upset about this."
"You never listen to me!"
"I just want everyone to be happy."
"I need this to change."
Question 1m
Respect for others' rights
Indirect expression of feelings
Use of threatening gestures
Avoidance of conflict
Question 1n
Passive
Assertive
Passive-aggressive
Aggressive
Question 1o
Stronger relationships
Clear understanding
Conflict and damaged relationships
Avoidance of tasks
Question 1p
Passive
Assertive
Passive-aggressive
Aggressive
Question 1q
To dominate the conversation
To express needs clearly and respectfully
To avoid conflict at all costs
To express feelings indirectly
Question 1r
Passive
Assertive
Passive-aggressive
Aggressive
Question 1s
By completing them efficiently
By avoiding them
By agreeing but performing poorly
By expressing needs clearly
Question 1t
Assertive is respectful; aggressive is not
Aggressive is more effective
Assertive avoids conflict
Aggressive uses "I" statements
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