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Problem 4-1 - Methods for Resolving Disputes

Examine the following situations and decide the best method for solving each problem. Consider informal discussion, negotiation, arbitration, mediation, going to court (including small claims court), seeking help from a government agency, and other methods. Explain your answers.

Question 1

Short answer

Two sisters share a room. However, they disagree over how the room should be arranged and decorated.

Question 2

Short answer

A new plasma television breaks after two weeks, and the salesperson refuses to fix it.

Question 3

Short answer

A landlord will not make needed repairs because he believes the tenant caused the damage.

Question 4

Short answer

A fast food restaurant and an employee disagree over the wages and conditions of employment.

Question 5

Short answer

The Internal Revenue Service sends you a letter claiming that you owe another $2,000 in taxes. You disagree.

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